TicketAssistent/app/Models/TicketToolCall.php

<?php

namespace App\Models;

use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;

class TicketToolCall extends Model
{
    protected $fillable = [
        'ticket_id',
        'article_id',
        'action',
        'status',
        'parameters',
        'response',
        'error',
        'executed_at',
    ];

    protected $casts = [
        'parameters' => 'array',
        'response' => 'array',
        'executed_at' => 'datetime',
    ];

    public function ticket(): BelongsTo
    {
        return $this->belongsTo(Ticket::class);
    }

    public function article(): BelongsTo
    {
        return $this->belongsTo(Article::class);
    }
}