- Created `quick-replies.blade.php` for managing quick replies. - Added `settings.blade.php` for admin settings management. - Implemented `ticket-show.blade.php` to display ticket details. - Introduced `timeline-card.blade.php` component for displaying timeline information. Enhance quick reply management functionality - Developed `quick-reply-manager.blade.php` for creating and editing quick replies. - Integrated Livewire for dynamic interaction and validation. Implement settings page for AI configuration - Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances. - Added functionality for managing models and embeddings. Add ticket show functionality with real-time updates - Implemented ticket details view with processing status and tool call logs. - Added support for displaying article suggestions and error messages. Create unit tests for AI classifier and domain info tool - Added `AIClassifierServiceTest.php` to validate AI classifier functionality. - Implemented `DomainInfoToolTest.php` for domain parameter validation. - Created `OxxaClientTest.php` to test API interactions and password hashing.
24 lines
841 B
PHP
24 lines
841 B
PHP
<?php
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namespace App\Services;
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use App\Models\QuickReply;
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use App\Models\TicketToolCall;
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class TicketResultPayloadBuilder
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{
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public function build(array $result, ?TicketToolCall $toolCallRecord, ?QuickReply $quickReply, bool $knowledgeGap, ?array $draftSuggestion): array
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{
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return [
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'top_3_candidates' => $result['top_3_candidates'],
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'top_5_candidates' => $result['top_5_candidates'] ?? [],
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'classifier_raw_response' => $result['classifier_raw_response'] ?? null,
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'requested_tool_call' => $result['requested_tool_call'] ?? null,
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'tool_call' => $toolCallRecord?->toArray(),
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'quick_reply' => $quickReply?->only(['id', 'title']),
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'knowledge_gap' => $knowledgeGap,
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'draft_article_suggestion' => $draftSuggestion,
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];
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}
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}
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