- Created `quick-replies.blade.php` for managing quick replies. - Added `settings.blade.php` for admin settings management. - Implemented `ticket-show.blade.php` to display ticket details. - Introduced `timeline-card.blade.php` component for displaying timeline information. Enhance quick reply management functionality - Developed `quick-reply-manager.blade.php` for creating and editing quick replies. - Integrated Livewire for dynamic interaction and validation. Implement settings page for AI configuration - Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances. - Added functionality for managing models and embeddings. Add ticket show functionality with real-time updates - Implemented ticket details view with processing status and tool call logs. - Added support for displaying article suggestions and error messages. Create unit tests for AI classifier and domain info tool - Added `AIClassifierServiceTest.php` to validate AI classifier functionality. - Implemented `DomainInfoToolTest.php` for domain parameter validation. - Created `OxxaClientTest.php` to test API interactions and password hashing.
54 lines
1.4 KiB
PHP
54 lines
1.4 KiB
PHP
<?php
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namespace App\Livewire\Admin;
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use App\Jobs\ProcessTicketJob;
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use App\Models\Ticket;
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use App\Services\AdminTicketService;
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use App\Services\TicketProcessingLoggerService;
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use Livewire\Component;
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class TicketShow extends Component
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{
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public int $ticketId;
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public function mount(int $ticketId): void
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{
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$this->ticketId = $ticketId;
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}
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public function reprocess(TicketProcessingLoggerService $logger): void
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{
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$ticket = Ticket::query()->find($this->ticketId);
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abort_if($ticket === null, 404);
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$ticket->update([
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'status' => 'queued',
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'best_article_id' => null,
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'confidence' => null,
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'explanation' => null,
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'support_reply' => null,
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'needs_article_draft' => false,
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'draft_article_id' => null,
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'result_payload' => null,
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'error_message' => null,
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'processed_at' => null,
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]);
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$logger->log($ticket, 'queued', 'info', 'Ticket handmatig opnieuw in queue geplaatst via admin.');
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ProcessTicketJob::dispatch($ticket->id);
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session()->flash('success', 'Ticket is opnieuw in de queue geplaatst.');
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}
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public function render(AdminTicketService $service)
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{
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$ticket = $service->findWithTimeline($this->ticketId);
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abort_if($ticket === null, 404);
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return view('livewire.admin.ticket-show', [
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'ticket' => $ticket,
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]);
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}
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}
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