9244899f9b
- Added tone instruction retrieval to SupportReplyService. - Improved user feedback when no relevant article is found. - Included article URL and tone instruction in LLM prompt. - Updated response format to include source information. - Enhanced article management UI with search functionality and editing capabilities. - Introduced a new API endpoint for nearest articles based on vector search. - Added confidence badge component to display article confidence levels. - Implemented tests for article searching, editing, and nearest article API. - Removed obsolete .htaccess file.
100 lines
3.3 KiB
PHP
100 lines
3.3 KiB
PHP
<?php
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namespace Tests\Unit;
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use App\Models\Article;
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use App\Models\Ticket;
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use App\Services\AppSettingsService;
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use App\Services\SupportReplyService;
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use Illuminate\Foundation\Testing\RefreshDatabase;
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use Tests\Fakes\FakeLlmClient;
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use Tests\Fakes\FakeTicketProcessingLoggerService;
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use Tests\TestCase;
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class SupportReplyServiceTest extends TestCase
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{
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use RefreshDatabase;
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public function test_it_returns_llm_response_when_available(): void
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{
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$llm = new FakeLlmClient;
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$llm->responses = ['1. Doe X'];
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$service = new SupportReplyService(
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$this->fakeSettings(),
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$llm,
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new FakeTicketProcessingLoggerService
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);
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$ticket = Ticket::query()->create(['message' => 'vraag', 'normalized_message' => 'vraag']);
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$article = Article::query()->create(['title' => 'DNS', 'content' => 'steps']);
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$reply = $service->build($ticket, $article, 'relevant');
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$this->assertSame('1. Doe X', $reply);
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$this->assertStringContainsString('Gebruikersvraag (genormaliseerd): vraag', $llm->generatedPrompts[0]['prompt']);
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$this->assertStringContainsString('spreek de klant consequent informeel aan met je/jij/jouw', $llm->generatedPrompts[0]['prompt']);
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}
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public function test_it_falls_back_when_llm_returns_empty(): void
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{
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$llm = new FakeLlmClient;
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$llm->responses = [''];
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$service = new SupportReplyService(
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$this->fakeSettings(),
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$llm,
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new FakeTicketProcessingLoggerService
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);
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$ticket = Ticket::query()->create(['message' => 'vraag']);
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$article = Article::query()->create(['title' => 'DNS', 'content' => 'steps']);
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$reply = $service->build($ticket, $article, 'relevant');
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$this->assertStringContainsString('Gebruik het kennisbankartikel', $reply);
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}
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public function test_it_includes_formal_addressing_instruction_when_configured(): void
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{
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$llm = new FakeLlmClient;
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$llm->responses = ['1. Doe X'];
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$service = new SupportReplyService(
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$this->fakeSettings('u'),
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$llm,
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new FakeTicketProcessingLoggerService
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);
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$ticket = Ticket::query()->create(['message' => 'vraag', 'normalized_message' => 'vraag']);
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$article = Article::query()->create(['title' => 'DNS', 'content' => 'steps']);
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$service->build($ticket, $article, 'relevant');
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$this->assertStringContainsString('spreek de klant consequent formeel aan met u/uw', $llm->generatedPrompts[0]['prompt']);
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$this->assertStringContainsString('Gebruik geen je/jij/jouw', $llm->generatedPrompts[0]['prompt']);
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}
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private function fakeSettings(string $tone = 'je'): AppSettingsService
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{
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return new class($tone) extends AppSettingsService
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{
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public function __construct(private readonly string $tone) {}
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public function get(string $key, ?string $default = null): ?string
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{
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if ($key === 'tone_addressing') {
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return $this->tone;
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}
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return $default;
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}
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public function getPrompt(string $key, ?string $default = null): ?string
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{
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return 'Prompt';
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}
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};
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}
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}
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