f939133fe0
- Created `quick-replies.blade.php` for managing quick replies. - Added `settings.blade.php` for admin settings management. - Implemented `ticket-show.blade.php` to display ticket details. - Introduced `timeline-card.blade.php` component for displaying timeline information. Enhance quick reply management functionality - Developed `quick-reply-manager.blade.php` for creating and editing quick replies. - Integrated Livewire for dynamic interaction and validation. Implement settings page for AI configuration - Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances. - Added functionality for managing models and embeddings. Add ticket show functionality with real-time updates - Implemented ticket details view with processing status and tool call logs. - Added support for displaying article suggestions and error messages. Create unit tests for AI classifier and domain info tool - Added `AIClassifierServiceTest.php` to validate AI classifier functionality. - Implemented `DomainInfoToolTest.php` for domain parameter validation. - Created `OxxaClientTest.php` to test API interactions and password hashing.
21 lines
531 B
PHP
21 lines
531 B
PHP
<?php
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namespace App\Services;
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use App\Models\Ticket;
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use App\Models\TicketProcessingLog;
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class TicketProcessingLoggerService
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{
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public function log(Ticket $ticket, string $step, string $status = 'info', ?string $message = null, array $context = []): void
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{
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TicketProcessingLog::query()->create([
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'ticket_id' => $ticket->id,
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'step' => $step,
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'status' => $status,
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'message' => $message,
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'context' => $context === [] ? null : $context,
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]);
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}
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}
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