- Added tone instruction retrieval to SupportReplyService.
- Improved user feedback when no relevant article is found.
- Included article URL and tone instruction in LLM prompt.
- Updated response format to include source information.
- Enhanced article management UI with search functionality and editing capabilities.
- Introduced a new API endpoint for nearest articles based on vector search.
- Added confidence badge component to display article confidence levels.
- Implemented tests for article searching, editing, and nearest article API.
- Removed obsolete .htaccess file.
- Implement Fake repositories and services for testing purposes.
- Create tests for Article API including creation, validation, and listing.
- Develop ProcessTicketJobFlowTest to validate ticket processing logic.
- Add QuickReplyAdminTest for creating and updating quick replies.
- Implement TicketAndArticleModelTest to ensure proper cascading deletes and credential encryption.
- Create TicketIngestionTest for ticket creation and job dispatching.
- Add TicketShowPageTest to verify rendering of quick replies and tool calls.
- Implement unit tests for ClassifierPromptBuilder, EmbeddingService, LlmJsonDecoder, QuickReplyResolver, SupportReplyService, TicketResultPayloadBuilder, TicketToolCallService, and ToolCallRequestValidator.
- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.
Enhance quick reply management functionality
- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.
Implement settings page for AI configuration
- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.
Add ticket show functionality with real-time updates
- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.
Create unit tests for AI classifier and domain info tool
- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.
