TicketAssistent/app/Http/Controllers/Api/TicketController.php

<?php

namespace App\Http\Controllers\Api;

use App\Exceptions\OllamaUnavailableException;
use App\Http\Controllers\Controller;
use App\Http\Requests\StoreTicketRequest;
use App\Services\TicketIngestionService;
use Illuminate\Http\JsonResponse;

class TicketController extends Controller
{
    public function __construct(
        private readonly TicketIngestionService $ticketIngestionService,
    ) {}

    public function store(StoreTicketRequest $request): JsonResponse
    {
        try {
            $ingested = $this->ticketIngestionService->ingest(
                $request->string('message')->toString(),
                $request->validated('api_credentials')
            );
        } catch (OllamaUnavailableException $e) {
            return response()->json([
                'message' => 'LLM provider is unavailable. Ticket kon niet verwerkt worden.',
                'reason' => $e->getMessage(),
            ], 503);
        }

        return response()->json([
            'ticket_id' => $ingested['ticket']->id,
            'status' => 'queued',
            'message' => 'Ticket ontvangen en in verwerking gezet.',
        ], 202);
    }
}