TicketAssistent/app/Services/AdminQuickReplyService.php

<?php

namespace App\Services;

use App\Models\QuickReply;
use Illuminate\Contracts\Pagination\LengthAwarePaginator;
use Illuminate\Database\Eloquent\Collection;

class AdminQuickReplyService
{
    public function paginate(int $perPage = 10): LengthAwarePaginator
    {
        return QuickReply::query()
            ->withCount('articles')
            ->latest()
            ->paginate($perPage);
    }

    public function activeOptions(): Collection
    {
        return QuickReply::query()
            ->where('is_active', true)
            ->orderBy('title')
            ->get(['id', 'title']);
    }

    public function create(string $title, string $content, bool $isActive = true): QuickReply
    {
        return QuickReply::query()->create([
            'title' => trim($title),
            'content' => trim($content),
            'is_active' => $isActive,
        ]);
    }

    public function update(int $id, string $title, string $content, bool $isActive): bool
    {
        $quickReply = QuickReply::query()->find($id);
        if ($quickReply === null) {
            return false;
        }

        $quickReply->update([
            'title' => trim($title),
            'content' => trim($content),
            'is_active' => $isActive,
        ]);

        return true;
    }

    public function deleteById(int $id): bool
    {
        return (bool) QuickReply::query()->whereKey($id)->delete();
    }
}