TicketAssistent/app/Services/TicketIngestionService.php

<?php

namespace App\Services;

use App\Jobs\ProcessTicketJob;
use App\Models\Ticket;

class TicketIngestionService
{
    public function __construct(
        private readonly TicketProcessingLoggerService $logger,
    ) {}

    public function ingest(string $message, ?array $apiCredentials = null): array
    {
        $ticket = Ticket::query()->create([
            'message' => $message,
            'status' => 'queued',
            'api_credentials' => $this->sanitizeCredentials($apiCredentials),
        ]);

        $this->logger->log($ticket, 'queued', 'info', 'Ticket in queue geplaatst.');
        ProcessTicketJob::dispatch($ticket->id);

        return [
            'ticket' => $ticket,
            'result' => null,
        ];
    }

    private function sanitizeCredentials(?array $apiCredentials): ?array
    {
        if ($apiCredentials === null) {
            return null;
        }

        $apiuser = trim((string) ($apiCredentials['apiuser'] ?? ''));
        $apipassword = trim((string) ($apiCredentials['apipassword'] ?? ''));

        if ($apiuser === '' || $apipassword === '') {
            return null;
        }

        return [
            'apiuser' => $apiuser,
            'apipassword' => $apipassword,
        ];
    }
}