9244899f9b
- Added tone instruction retrieval to SupportReplyService. - Improved user feedback when no relevant article is found. - Included article URL and tone instruction in LLM prompt. - Updated response format to include source information. - Enhanced article management UI with search functionality and editing capabilities. - Introduced a new API endpoint for nearest articles based on vector search. - Added confidence badge component to display article confidence levels. - Implemented tests for article searching, editing, and nearest article API. - Removed obsolete .htaccess file.
83 lines
4.0 KiB
PHP
83 lines
4.0 KiB
PHP
<div class="space-y-6">
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<div class="bg-white rounded-xl p-4 shadow">
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<h2 class="font-semibold mb-3">Ticket simulatie (handmatig inschieten)</h2>
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@if ($submitError)
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<div class="mb-3 rounded bg-red-100 text-red-700 px-3 py-2 text-sm">{{ $submitError }}</div>
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@endif
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@if ($lastResult)
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<div class="mb-3 rounded bg-green-100 text-green-800 px-3 py-2 text-sm">
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Ticket #{{ $lastResult['ticket_id'] }} aangemaakt met status '{{ $lastResult['status'] }}'.
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<a class="underline"
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href="{{ route('admin.tickets.show', ['ticket' => $lastResult['ticket_id']]) }}">Bekijk voortgang</a>
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</div>
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@endif
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<form wire:submit="submitTicket" class="space-y-3">
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<textarea wire:model="newTicketMessage" class="w-full border rounded p-2 min-h-28"
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placeholder="Bijv: Mijn website geeft 500 fout na plugin update"></textarea>
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@error('newTicketMessage')
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<p class="text-red-600 text-sm">{{ $message }}</p>
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@enderror
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<div class="grid md:grid-cols-2 gap-3">
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<div>
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<input wire:model="apiUser" type="text" class="w-full border rounded p-2"
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placeholder="API user (optioneel)">
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@error('apiUser')
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<p class="text-red-600 text-sm">{{ $message }}</p>
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@enderror
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</div>
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<div>
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<input wire:model="apiPassword" type="password" class="w-full border rounded p-2"
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placeholder="API password/key (optioneel)">
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@error('apiPassword')
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<p class="text-red-600 text-sm">{{ $message }}</p>
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@enderror
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</div>
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</div>
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<p class="text-xs text-slate-500">Credentials worden encrypted op het ticket opgeslagen en alleen gebruikt
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voor toegestane toolcalls.</p>
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<button class="bg-slate-900 text-white px-4 py-2 rounded" type="submit">Ticket inschieten</button>
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</form>
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</div>
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<div class="bg-white rounded-xl p-4 shadow">
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<div class="flex items-center justify-between mb-3">
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<h2 class="font-semibold">Tickets + status</h2>
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<div class="flex items-center gap-2 text-sm">
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<label for="perPage">Per pagina</label>
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<select id="perPage" wire:model.live="perPage" class="border rounded px-2 py-1">
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<option value="10">10</option>
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<option value="25">25</option>
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<option value="50">50</option>
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</select>
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</div>
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</div>
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<div class="space-y-3">
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@foreach ($tickets as $ticket)
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<div class="border rounded p-3">
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<div class="flex items-center justify-between">
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<div class="font-medium">Ticket #{{ $ticket->id }}</div>
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<span class="text-xs px-2 py-1 rounded bg-slate-100">{{ $ticket->status }}</span>
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</div>
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<div class="text-sm text-slate-700 mb-2">{{ $ticket->message }}</div>
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@if ($ticket->bestArticle)
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<div class="flex flex-wrap items-center gap-2 text-sm">
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<span>Article: #{{ $ticket->bestArticle->id }}</span>
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@if ($ticket->confidence !== null)
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<x-admin.confidence-badge :confidence="$ticket->confidence" />
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@endif
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</div>
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<div class="text-xs text-slate-500">{{ $ticket->explanation }}</div>
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@endif
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<a class="text-sm underline"
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href="{{ route('admin.tickets.show', ['ticket' => $ticket->id]) }}">Bekijk detail/progress</a>
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</div>
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@endforeach
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</div>
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<div class="mt-4">{{ $tickets->links() }}</div>
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</div>
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</div>
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