<?php

namespace App\Services;

use App\Models\Ticket;
use App\Models\TicketProcessingLog;

class TicketProcessingLoggerService
{
    public function log(Ticket $ticket, string $step, string $status = 'info', ?string $message = null, array $context = []): void
    {
        TicketProcessingLog::query()->create([
            'ticket_id' => $ticket->id,
            'step' => $step,
            'status' => $status,
            'message' => $message,
            'context' => $context === [] ? null : $context,
        ]);
    }
}