Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

tests/Feature/ExampleTest.php

@@ -14,6 +14,6 @@ class ExampleTest extends TestCase
     {
         $response = $this->get('/');
 
-        $response->assertStatus(200);
+        $response->assertRedirect(route('admin.dashboard'));
     }
 }

tests/Unit/AIClassifierServiceTest.php

@@ -0,0 +1,84 @@
+<?php
+
+namespace Tests\Unit;
+
+use App\DTOs\ArticleCandidateDTO;
+use App\Services\AIClassifierService;
+use App\Services\AppSettingsService;
+use App\Services\ClassifierPromptBuilder;
+use App\Services\Llm\LlmClientInterface;
+use App\Services\LlmJsonDecoder;
+use App\Services\ToolCallRequestValidator;
+use Tests\TestCase;
+
+class AIClassifierServiceTest extends TestCase
+{
+    public function test_it_returns_validated_domain_tool_call_from_llm_json(): void
+    {
+        $client = new class implements LlmClientInterface
+        {
+            public string $prompt = '';
+
+            public function embed(string $text): array
+            {
+                return [];
+            }
+
+            public function generate(string $prompt, array $options = []): string
+            {
+                $this->prompt = $prompt;
+
+                return json_encode([
+                    'article_id' => 42,
+                    'confidence' => 0.91,
+                    'explanation' => 'Past bij domeininformatie.',
+                    'tool_call' => [
+                        'action' => 'domain_inf',
+                        'parameters' => ['sld' => 'Example', 'tld' => 'NL'],
+                        'reason' => 'Domeinstatus is nodig.',
+                    ],
+                ]);
+            }
+        };
+
+        $settings = new class extends AppSettingsService
+        {
+            public function getPrompt(string $key, ?string $default = null): ?string
+            {
+                return 'Select best article.';
+            }
+
+            public function get(string $key, ?string $default = null): ?string
+            {
+                return $default;
+            }
+        };
+
+        $service = new AIClassifierService(
+            $client,
+            $settings,
+            new ClassifierPromptBuilder,
+            new LlmJsonDecoder,
+            new ToolCallRequestValidator
+        );
+        $result = $service->rank('Hoe staat example.nl ingesteld?', [
+            new ArticleCandidateDTO(
+                articleId: 42,
+                title: 'Domein controleren',
+                content: 'Controleer domeininformatie.',
+                distance: 0.12,
+                note: 'Gebruik domain_inf wanneer een volledig domein genoemd wordt.',
+                allowedActions: ['domain_inf'],
+            ),
+        ]);
+
+        $this->assertSame(42, $result->articleId);
+        $this->assertSame([
+            'action' => 'domain_inf',
+            'parameters' => ['sld' => 'example', 'tld' => 'nl'],
+            'reason' => 'Domeinstatus is nodig.',
+        ], $result->toolCall);
+        $this->assertStringContainsString('Allowed actions: ["domain_inf"]', $client->prompt);
+        $this->assertStringContainsString('Internal note for support assistant', $client->prompt);
+    }
+}

tests/Unit/DomainInfoToolTest.php

@@ -0,0 +1,33 @@
+<?php
+
+namespace Tests\Unit;
+
+use App\Services\Tools\DomainInfoTool;
+use App\Services\Tools\OxxaClient;
+use InvalidArgumentException;
+use PHPUnit\Framework\TestCase;
+
+class DomainInfoToolTest extends TestCase
+{
+    public function test_it_normalizes_and_validates_domain_parameters(): void
+    {
+        $tool = new DomainInfoTool(new OxxaClient);
+
+        $parameters = $tool->validateParameters([
+            'sld' => 'Example-Domain',
+            'tld' => 'NL',
+        ]);
+
+        $this->assertSame(['sld' => 'example-domain', 'tld' => 'nl'], $parameters);
+    }
+
+    public function test_it_rejects_missing_domain_parameters(): void
+    {
+        $tool = new DomainInfoTool(new OxxaClient);
+
+        $this->expectException(InvalidArgumentException::class);
+        $this->expectExceptionMessage('domain_inf requires both sld and tld parameters.');
+
+        $tool->validateParameters(['sld' => 'example']);
+    }
+}

tests/Unit/OxxaClientTest.php

@@ -0,0 +1,43 @@
+<?php
+
+namespace Tests\Unit;
+
+use App\Services\Tools\OxxaClient;
+use Illuminate\Support\Facades\Http;
+use Tests\TestCase;
+
+class OxxaClientTest extends TestCase
+{
+    public function test_it_hashes_password_and_parses_successful_xml(): void
+    {
+        config()->set('services.oxxa.endpoint', 'https://api.example.test/');
+        config()->set('services.oxxa.timeout', 5);
+
+        Http::fake([
+            'api.example.test/*' => Http::response(
+                '<response><order><status_code>XMLOK 0</status_code><status_description>OK</status_description></order><domain><name>example.nl</name></domain></response>',
+                200,
+                ['Content-Type' => 'application/xml']
+            ),
+        ]);
+
+        $result = (new OxxaClient)->request('domain_inf', [
+            'apiuser' => 'demo',
+            'apipassword' => 'secret',
+            'sld' => 'example',
+            'tld' => 'nl',
+        ]);
+
+        $this->assertTrue($result['ok']);
+        $this->assertSame('XMLOK 0', $result['status_code']);
+
+        Http::assertSent(function ($request) {
+            $url = (string) $request->url();
+
+            return str_contains($url, 'command=domain_inf')
+                && str_contains($url, 'apiuser=demo')
+                && str_contains($url, 'apipassword=MD5'.md5('secret'))
+                && ! str_contains($url, 'apipassword=secret');
+        });
+    }
+}