Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

routes/api.php

@@ -6,4 +6,4 @@ use Illuminate\Support\Facades\Route;
 
 Route::get('/articles', [ArticleController::class, 'index']);
 Route::post('/articles', [ArticleController::class, 'store']);
-Route::post('/tickets', [TicketController::class, 'store']);
+Route::post('/tickets', [TicketController::class, 'store']);

routes/web.php

@@ -1,5 +1,6 @@
 <?php
 
+use App\Http\Controllers\AdminTicketController;
 use Illuminate\Support\Facades\Route;
 
 Route::get('/', function () {
@@ -9,5 +10,9 @@ Route::get('/', function () {
 Route::prefix('admin')->group(function () {
     Route::view('/dashboard', 'admin.dashboard')->name('admin.dashboard');
     Route::view('/articles', 'admin.articles')->name('admin.articles');
+    Route::view('/quick-replies', 'admin.quick-replies')->name('admin.quick-replies');
     Route::view('/tickets', 'admin.tickets')->name('admin.tickets');
+    Route::get('/tickets/{ticket}', [AdminTicketController::class, 'show'])->name('admin.tickets.show');
+    Route::view('/process', 'admin.process')->name('admin.process');
+    Route::view('/settings', 'admin.settings')->name('admin.settings');
 });