Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.
This commit is contained in:
SitiWeb
2026-04-30 01:50:21 +02:00
parent 01aa115a49
commit f939133fe0
103 changed files with 4721 additions and 245 deletions

View File

@@ -1,30 +1,65 @@
<div class="bg-white rounded-xl p-4 shadow">
<div class="flex items-center justify-between mb-3">
<h2 class="font-semibold">Tickets + AI Decisions</h2>
<div class="flex items-center gap-2 text-sm">
<label for="perPage">Per pagina</label>
<select id="perPage" wire:model.live="perPage" class="border rounded px-2 py-1">
<option value="10">10</option>
<option value="25">25</option>
<option value="50">50</option>
</select>
</div>
<div class="space-y-6">
<div class="bg-white rounded-xl p-4 shadow">
<h2 class="font-semibold mb-3">Ticket simulatie (handmatig inschieten)</h2>
@if($submitError)
<div class="mb-3 rounded bg-red-100 text-red-700 px-3 py-2 text-sm">{{ $submitError }}</div>
@endif
@if($lastResult)
<div class="mb-3 rounded bg-green-100 text-green-800 px-3 py-2 text-sm">
Ticket #{{ $lastResult['ticket_id'] }} aangemaakt met status '{{ $lastResult['status'] }}'.
<a class="underline" href="{{ route('admin.tickets.show', ['ticket' => $lastResult['ticket_id']]) }}">Bekijk voortgang</a>
</div>
@endif
<form wire:submit="submitTicket" class="space-y-3">
<textarea wire:model="newTicketMessage" class="w-full border rounded p-2 min-h-28" placeholder="Bijv: Mijn website geeft 500 fout na plugin update"></textarea>
@error('newTicketMessage') <p class="text-red-600 text-sm">{{ $message }}</p> @enderror
<div class="grid md:grid-cols-2 gap-3">
<div>
<input wire:model="apiUser" type="text" class="w-full border rounded p-2" placeholder="API user (optioneel)">
@error('apiUser') <p class="text-red-600 text-sm">{{ $message }}</p> @enderror
</div>
<div>
<input wire:model="apiPassword" type="password" class="w-full border rounded p-2" placeholder="API password/key (optioneel)">
@error('apiPassword') <p class="text-red-600 text-sm">{{ $message }}</p> @enderror
</div>
</div>
<p class="text-xs text-slate-500">Credentials worden encrypted op het ticket opgeslagen en alleen gebruikt voor toegestane toolcalls.</p>
<button class="bg-slate-900 text-white px-4 py-2 rounded" type="submit">Ticket inschieten</button>
</form>
</div>
<div class="space-y-3">
@foreach($tickets as $ticket)
<div class="border rounded p-3">
<div class="font-medium">Ticket #{{ $ticket->id }}</div>
<div class="text-sm text-slate-700 mb-2">{{ $ticket->message }}</div>
@php($decision = $ticket->decisions->first())
@if($decision)
<div class="text-sm">Article: #{{ $decision->article_id ?? 'N/A' }} | Confidence: {{ number_format($decision->confidence, 2) }}</div>
<div class="text-xs text-slate-500">{{ $decision->explanation }}</div>
@else
<div class="text-sm text-slate-500">Nog geen AI beslissing.</div>
@endif
<div class="bg-white rounded-xl p-4 shadow">
<div class="flex items-center justify-between mb-3">
<h2 class="font-semibold">Tickets + status</h2>
<div class="flex items-center gap-2 text-sm">
<label for="perPage">Per pagina</label>
<select id="perPage" wire:model.live="perPage" class="border rounded px-2 py-1">
<option value="10">10</option>
<option value="25">25</option>
<option value="50">50</option>
</select>
</div>
@endforeach
</div>
<div class="space-y-3">
@foreach($tickets as $ticket)
<div class="border rounded p-3">
<div class="flex items-center justify-between">
<div class="font-medium">Ticket #{{ $ticket->id }}</div>
<span class="text-xs px-2 py-1 rounded bg-slate-100">{{ $ticket->status }}</span>
</div>
<div class="text-sm text-slate-700 mb-2">{{ $ticket->message }}</div>
@if($ticket->bestArticle)
<div class="text-sm">Article: #{{ $ticket->bestArticle->id }} | Confidence: {{ number_format((float) $ticket->confidence, 2) }}</div>
<div class="text-xs text-slate-500">{{ $ticket->explanation }}</div>
@endif
<a class="text-sm underline" href="{{ route('admin.tickets.show', ['ticket' => $ticket->id]) }}">Bekijk detail/progress</a>
</div>
@endforeach
</div>
<div class="mt-4">{{ $tickets->links() }}</div>
</div>
<div class="mt-4">{{ $tickets->links() }}</div>
</div>