Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

resources/views/livewire/admin/quick-reply-manager.blade.php

@@ -0,0 +1,77 @@
+<div class="space-y-6">
+    <div class="bg-white rounded-xl p-4 shadow">
+        <h2 class="font-semibold mb-1">Nieuw snelantwoord</h2>
+        <p class="text-sm text-slate-600 mb-3">
+            Gebruik dit voor vaste antwoorden die bij meerdere kennisbankartikelen passen. Als een gekozen artikel een
+            actief snelantwoord heeft, wordt er geen AI-antwoord meer gegenereerd.
+        </p>
+
+        @if (session('success'))
+            <div class="mb-3 text-green-700 bg-green-100 p-2 rounded">{{ session('success') }}</div>
+        @endif
+
+        <form wire:submit="save" class="space-y-3">
+            <input wire:model="title" type="text" class="w-full border rounded p-2" placeholder="Titel">
+            @error('title') <p class="text-red-600 text-sm">{{ $message }}</p> @enderror
+
+            <textarea wire:model="content" class="w-full border rounded p-2 min-h-36" placeholder="Snelantwoord tekst"></textarea>
+            @error('content') <p class="text-red-600 text-sm">{{ $message }}</p> @enderror
+
+            <label class="flex items-center gap-2 text-sm">
+                <input wire:model="isActive" type="checkbox" class="rounded border-slate-300">
+                <span>Actief</span>
+            </label>
+
+            <button class="bg-slate-900 text-white px-4 py-2 rounded" type="submit">Opslaan</button>
+        </form>
+    </div>
+
+    <div class="bg-white rounded-xl p-4 shadow">
+        <h2 class="font-semibold mb-3">Snelantwoorden</h2>
+        <div class="space-y-3">
+            @foreach($quickReplies as $quickReply)
+                <div class="border rounded p-3">
+                    <div class="flex items-start justify-between gap-3">
+                        <div>
+                            <div class="font-medium">#{{ $quickReply->id }} {{ $quickReply->title }}</div>
+                            <div class="text-xs text-slate-500">
+                                Gekoppeld aan {{ $quickReply->articles_count }} artikel(en)
+                            </div>
+                        </div>
+                        <button
+                            type="button"
+                            wire:click="deleteQuickReply({{ $quickReply->id }})"
+                            wire:confirm="Weet je zeker dat je dit snelantwoord wilt verwijderen?"
+                            class="text-sm text-red-600 hover:underline"
+                        >
+                            Verwijderen
+                        </button>
+                    </div>
+
+                    <div class="mt-3 rounded bg-slate-50 p-3 space-y-2">
+                        <input wire:model="editRows.{{ $quickReply->id }}.title" type="text" class="w-full border rounded p-2 text-sm">
+                        @error("editRows.{$quickReply->id}.title") <p class="text-red-600 text-sm">{{ $message }}</p> @enderror
+
+                        <textarea wire:model="editRows.{{ $quickReply->id }}.content" class="w-full border rounded p-2 min-h-28 text-sm"></textarea>
+                        @error("editRows.{$quickReply->id}.content") <p class="text-red-600 text-sm">{{ $message }}</p> @enderror
+
+                        <label class="flex items-center gap-2 text-sm">
+                            <input wire:model="editRows.{{ $quickReply->id }}.is_active" type="checkbox" class="rounded border-slate-300">
+                            <span>Actief</span>
+                        </label>
+
+                        <button
+                            type="button"
+                            wire:click="updateQuickReply({{ $quickReply->id }})"
+                            class="text-sm px-3 py-1 rounded bg-slate-900 text-white"
+                        >
+                            Wijzigingen opslaan
+                        </button>
+                    </div>
+                </div>
+            @endforeach
+        </div>
+
+        <div class="mt-4">{{ $quickReplies->links() }}</div>
+    </div>
+</div>