Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

app/Services/Tools/OxxaClient.php

@@ -0,0 +1,70 @@
+<?php
+
+namespace App\Services\Tools;
+
+use Illuminate\Support\Facades\Http;
+use InvalidArgumentException;
+use RuntimeException;
+use SimpleXMLElement;
+
+class OxxaClient
+{
+    public function request(string $command, array $data = []): array|SimpleXMLElement
+    {
+        $endpoint = rtrim((string) config('services.oxxa.endpoint'), '?&');
+        if ($endpoint === '') {
+            throw new InvalidArgumentException('OXXA_API_ENDPOINT is not configured.');
+        }
+
+        if (! isset($data['apiuser'], $data['apipassword'])) {
+            throw new InvalidArgumentException('Oxxa credentials are required.');
+        }
+
+        $payload = $data;
+        $payload['apipassword'] = 'MD5'.md5((string) $payload['apipassword']);
+
+        $response = Http::timeout((int) config('services.oxxa.timeout', 60))
+            ->get($endpoint, ['command' => $command] + $payload)
+            ->throw();
+
+        $xml = simplexml_load_string((string) $response->body(), SimpleXMLElement::class, LIBXML_NOCDATA);
+        if (! $xml instanceof SimpleXMLElement) {
+            throw new RuntimeException('Oxxa returned invalid XML.');
+        }
+
+        $responseData = $this->xmlToArray($xml);
+        $statusCode = trim((string) data_get($responseData, 'order.status_code', ''));
+        $statusDescription = trim((string) data_get($responseData, 'order.status_description', ''));
+
+        if ($statusCode === 'XMLERR 1') {
+            return [
+                'ok' => false,
+                'error' => 'Credentials are incorrect. Please change the credentials in the registrar module.',
+                'status_code' => $statusCode,
+                'status_description' => $statusDescription,
+            ];
+        }
+
+        if (str_contains($statusCode, 'XMLOK')) {
+            return [
+                'ok' => true,
+                'status_code' => $statusCode,
+                'status_description' => $statusDescription,
+                'data' => $responseData,
+            ];
+        }
+
+        return [
+            'ok' => false,
+            'error' => trim($statusCode.' '.$statusDescription),
+            'status_code' => $statusCode,
+            'status_description' => $statusDescription,
+            'data' => $responseData,
+        ];
+    }
+
+    private function xmlToArray(SimpleXMLElement $xml): array
+    {
+        return json_decode(json_encode($xml, JSON_THROW_ON_ERROR), true, 512, JSON_THROW_ON_ERROR);
+    }
+}