Add admin views for quick replies, settings, and ticket details
- Created `quick-replies.blade.php` for managing quick replies. - Added `settings.blade.php` for admin settings management. - Implemented `ticket-show.blade.php` to display ticket details. - Introduced `timeline-card.blade.php` component for displaying timeline information. Enhance quick reply management functionality - Developed `quick-reply-manager.blade.php` for creating and editing quick replies. - Integrated Livewire for dynamic interaction and validation. Implement settings page for AI configuration - Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances. - Added functionality for managing models and embeddings. Add ticket show functionality with real-time updates - Implemented ticket details view with processing status and tool call logs. - Added support for displaying article suggestions and error messages. Create unit tests for AI classifier and domain info tool - Added `AIClassifierServiceTest.php` to validate AI classifier functionality. - Implemented `DomainInfoToolTest.php` for domain parameter validation. - Created `OxxaClientTest.php` to test API interactions and password hashing.
This commit is contained in:
SitiWeb
47
app/Services/Tools/DomainInfoTool.php
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47
app/Services/Tools/DomainInfoTool.php
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<?php
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namespace App\Services\Tools;
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use InvalidArgumentException;
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class DomainInfoTool
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{
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public const ACTION = 'domain_inf';
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public function __construct(private readonly OxxaClient $client) {}
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public function execute(array $parameters, array $credentials): array
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{
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$parameters = $this->validateParameters($parameters);
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return $this->client->request(self::ACTION, [
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'apiuser' => (string) ($credentials['apiuser'] ?? ''),
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'apipassword' => (string) ($credentials['apipassword'] ?? ''),
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'sld' => $parameters['sld'],
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'tld' => $parameters['tld'],
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]);
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}
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public function validateParameters(array $parameters): array
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{
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$sld = mb_strtolower(trim((string) ($parameters['sld'] ?? '')));
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$tld = mb_strtolower(trim((string) ($parameters['tld'] ?? '')));
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if ($sld === '' || $tld === '') {
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throw new InvalidArgumentException('domain_inf requires both sld and tld parameters.');
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}
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if (preg_match('/^[a-z0-9](?:[a-z0-9-]{0,61}[a-z0-9])?$/', $sld) !== 1) {
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throw new InvalidArgumentException('domain_inf parameter sld is invalid.');
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}
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if (preg_match('/^[a-z0-9-]{2,63}(?:\.[a-z0-9-]{2,63})*$/', $tld) !== 1) {
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throw new InvalidArgumentException('domain_inf parameter tld is invalid.');
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}
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return [
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'sld' => $sld,
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'tld' => $tld,
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];
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}
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}
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70
app/Services/Tools/OxxaClient.php
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70
app/Services/Tools/OxxaClient.php
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@@ -0,0 +1,70 @@
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<?php
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namespace App\Services\Tools;
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use Illuminate\Support\Facades\Http;
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use InvalidArgumentException;
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use RuntimeException;
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use SimpleXMLElement;
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class OxxaClient
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{
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public function request(string $command, array $data = []): array|SimpleXMLElement
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{
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$endpoint = rtrim((string) config('services.oxxa.endpoint'), '?&');
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if ($endpoint === '') {
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throw new InvalidArgumentException('OXXA_API_ENDPOINT is not configured.');
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}
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if (! isset($data['apiuser'], $data['apipassword'])) {
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throw new InvalidArgumentException('Oxxa credentials are required.');
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}
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$payload = $data;
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$payload['apipassword'] = 'MD5'.md5((string) $payload['apipassword']);
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$response = Http::timeout((int) config('services.oxxa.timeout', 60))
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->get($endpoint, ['command' => $command] + $payload)
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->throw();
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$xml = simplexml_load_string((string) $response->body(), SimpleXMLElement::class, LIBXML_NOCDATA);
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if (! $xml instanceof SimpleXMLElement) {
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throw new RuntimeException('Oxxa returned invalid XML.');
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}
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$responseData = $this->xmlToArray($xml);
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$statusCode = trim((string) data_get($responseData, 'order.status_code', ''));
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$statusDescription = trim((string) data_get($responseData, 'order.status_description', ''));
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if ($statusCode === 'XMLERR 1') {
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return [
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'ok' => false,
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'error' => 'Credentials are incorrect. Please change the credentials in the registrar module.',
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'status_code' => $statusCode,
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'status_description' => $statusDescription,
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];
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}
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if (str_contains($statusCode, 'XMLOK')) {
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return [
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'ok' => true,
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'status_code' => $statusCode,
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'status_description' => $statusDescription,
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'data' => $responseData,
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];
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}
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return [
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'ok' => false,
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'error' => trim($statusCode.' '.$statusDescription),
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'status_code' => $statusCode,
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'status_description' => $statusDescription,
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'data' => $responseData,
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];
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}
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private function xmlToArray(SimpleXMLElement $xml): array
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{
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return json_decode(json_encode($xml, JSON_THROW_ON_ERROR), true, 512, JSON_THROW_ON_ERROR);
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}
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}
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117
app/Services/Tools/TicketToolCallService.php
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117
app/Services/Tools/TicketToolCallService.php
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@@ -0,0 +1,117 @@
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<?php
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namespace App\Services\Tools;
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use App\Models\Article;
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use App\Models\Ticket;
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use App\Models\TicketToolCall;
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use App\Services\TicketProcessingLoggerService;
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use Throwable;
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class TicketToolCallService
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{
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public function __construct(
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private readonly DomainInfoTool $domainInfoTool,
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private readonly TicketProcessingLoggerService $logger,
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) {}
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public function executeRequestedTool(Ticket $ticket, ?Article $article, ?array $toolCall): ?TicketToolCall
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{
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if ($toolCall === null || $article === null) {
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return null;
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}
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$action = (string) ($toolCall['action'] ?? '');
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$parameters = is_array($toolCall['parameters'] ?? null) ? $toolCall['parameters'] : [];
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$allowedActions = $article->allowed_actions ?? [];
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if (! in_array($action, $allowedActions, true)) {
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return $this->recordSkipped($ticket, $article, $action, $parameters, 'Action is not allowed for the selected article.');
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}
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if ($action !== DomainInfoTool::ACTION) {
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return $this->recordSkipped($ticket, $article, $action, $parameters, 'Unsupported tool action.');
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}
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try {
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$parameters = $this->domainInfoTool->validateParameters($parameters);
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} catch (Throwable $e) {
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return $this->recordSkipped($ticket, $article, $action, $parameters, $e->getMessage());
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}
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$credentials = $ticket->api_credentials;
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if (! is_array($credentials) || empty($credentials['apiuser']) || empty($credentials['apipassword'])) {
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return $this->recordSkipped($ticket, $article, $action, $parameters, 'API credentials are missing for this ticket.');
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}
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$record = TicketToolCall::query()->create([
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'ticket_id' => $ticket->id,
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'article_id' => $article->id,
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'action' => $action,
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'status' => 'running',
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'parameters' => $parameters,
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]);
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$this->logger->log($ticket, 'tool_call', 'info', 'Toolcall gestart.', [
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'tool_call_id' => $record->id,
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'action' => $action,
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'parameters' => $parameters,
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]);
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try {
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$response = $this->domainInfoTool->execute($parameters, $credentials);
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$status = ($response['ok'] ?? false) === true ? 'success' : 'failed';
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$record->update([
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'status' => $status,
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'response' => $response,
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'error' => $status === 'failed' ? (string) ($response['error'] ?? 'Tool returned an error.') : null,
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'executed_at' => now(),
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]);
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$this->logger->log($ticket, 'tool_call', $status, 'Toolcall afgerond.', [
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'tool_call_id' => $record->id,
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'action' => $action,
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'parameters' => $parameters,
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'response' => $response,
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]);
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} catch (Throwable $e) {
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$record->update([
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'status' => 'failed',
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'error' => $e->getMessage(),
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'executed_at' => now(),
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]);
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$this->logger->log($ticket, 'tool_call', 'error', 'Toolcall gefaald.', [
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'tool_call_id' => $record->id,
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'action' => $action,
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'parameters' => $parameters,
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'error' => $e->getMessage(),
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]);
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}
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return $record->refresh();
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}
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private function recordSkipped(Ticket $ticket, Article $article, string $action, array $parameters, string $reason): TicketToolCall
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{
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$record = TicketToolCall::query()->create([
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'ticket_id' => $ticket->id,
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'article_id' => $article->id,
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'action' => $action !== '' ? $action : 'unknown',
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'status' => 'skipped',
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'parameters' => $parameters,
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'error' => $reason,
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'executed_at' => now(),
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]);
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$this->logger->log($ticket, 'tool_call', 'warning', 'Toolcall overgeslagen.', [
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'tool_call_id' => $record->id,
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'action' => $record->action,
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'parameters' => $parameters,
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'reason' => $reason,
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]);
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return $record;
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}
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}
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