Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

app/Services/ToolCallRequestValidator.php

@@ -0,0 +1,39 @@
+<?php
+
+namespace App\Services;
+
+class ToolCallRequestValidator
+{
+    public function validate(mixed $toolCall): ?array
+    {
+        if ($toolCall === null || $toolCall === '') {
+            return null;
+        }
+
+        if (! is_array($toolCall)) {
+            return null;
+        }
+
+        $action = (string) ($toolCall['action'] ?? '');
+        if ($action !== 'domain_inf') {
+            return null;
+        }
+
+        $parameters = is_array($toolCall['parameters'] ?? null) ? $toolCall['parameters'] : [];
+        $sld = trim((string) ($parameters['sld'] ?? ''));
+        $tld = trim((string) ($parameters['tld'] ?? ''));
+
+        if ($sld === '' || $tld === '') {
+            return null;
+        }
+
+        return [
+            'action' => $action,
+            'parameters' => [
+                'sld' => mb_strtolower($sld),
+                'tld' => mb_strtolower($tld),
+            ],
+            'reason' => trim((string) ($toolCall['reason'] ?? '')),
+        ];
+    }
+}