Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

app/Services/QuickReplyResolver.php

@@ -0,0 +1,25 @@
+<?php
+
+namespace App\Services;
+
+use App\Models\Article;
+use App\Models\QuickReply;
+
+class QuickReplyResolver
+{
+    public function resolveForArticle(?Article $article): ?QuickReply
+    {
+        if ($article === null) {
+            return null;
+        }
+
+        if (! $article->relationLoaded('quickReplies')) {
+            $article->load('quickReplies');
+        }
+
+        return $article->quickReplies
+            ->where('is_active', true)
+            ->sortBy('title')
+            ->first();
+    }
+}