Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

app/Services/AdminTicketService.php

@@ -9,8 +9,15 @@ class AdminTicketService
     public function paginateWithDecision(int $perPage = 10)
     {
         return Ticket::query()
-            ->with(['decisions.article'])
+            ->with(['decisions.article', 'bestArticle'])
             ->latest()
             ->paginate($perPage);
     }
+
+    public function findWithTimeline(int $ticketId): ?Ticket
+    {
+        return Ticket::query()
+            ->with(['bestArticle', 'draftArticle', 'logs', 'decisions.article', 'toolCalls.article'])
+            ->find($ticketId);
+    }
 }