Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

app/Models/Article.php

@@ -5,6 +5,7 @@ namespace App\Models;
 use App\Casts\VectorCast;
 use Illuminate\Database\Eloquent\Model;
 use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\BelongsToMany;
 use Illuminate\Database\Eloquent\Relations\HasMany;
 
 class Article extends Model
@@ -12,16 +13,23 @@ class Article extends Model
     protected $fillable = [
         'title',
         'content',
+        'note',
+        'allowed_actions',
+        'status',
+        'is_ai_draft',
         'embedding',
         'source',
         'source_url',
         'source_article_id',
         'category_id',
         'subcategory_id',
+        'source_ticket_id',
     ];
 
     protected $casts = [
         'embedding' => VectorCast::class,
+        'allowed_actions' => 'array',
+        'is_ai_draft' => 'boolean',
     ];
 
     public function decisions(): HasMany
@@ -38,4 +46,24 @@ class Article extends Model
     {
         return $this->belongsTo(Category::class, 'subcategory_id');
     }
+
+    public function sourceTicket(): BelongsTo
+    {
+        return $this->belongsTo(Ticket::class, 'source_ticket_id');
+    }
+
+    public function chunks(): HasMany
+    {
+        return $this->hasMany(ArticleChunk::class);
+    }
+
+    public function quickReplies(): BelongsToMany
+    {
+        return $this->belongsToMany(QuickReply::class)->withTimestamps();
+    }
+
+    public function activeQuickReplies(): BelongsToMany
+    {
+        return $this->quickReplies()->where('is_active', true);
+    }
 }