Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

app/Livewire/Admin/TicketShow.php

@@ -0,0 +1,53 @@
+<?php
+
+namespace App\Livewire\Admin;
+
+use App\Jobs\ProcessTicketJob;
+use App\Models\Ticket;
+use App\Services\AdminTicketService;
+use App\Services\TicketProcessingLoggerService;
+use Livewire\Component;
+
+class TicketShow extends Component
+{
+    public int $ticketId;
+
+    public function mount(int $ticketId): void
+    {
+        $this->ticketId = $ticketId;
+    }
+
+    public function reprocess(TicketProcessingLoggerService $logger): void
+    {
+        $ticket = Ticket::query()->find($this->ticketId);
+        abort_if($ticket === null, 404);
+
+        $ticket->update([
+            'status' => 'queued',
+            'best_article_id' => null,
+            'confidence' => null,
+            'explanation' => null,
+            'support_reply' => null,
+            'needs_article_draft' => false,
+            'draft_article_id' => null,
+            'result_payload' => null,
+            'error_message' => null,
+            'processed_at' => null,
+        ]);
+
+        $logger->log($ticket, 'queued', 'info', 'Ticket handmatig opnieuw in queue geplaatst via admin.');
+        ProcessTicketJob::dispatch($ticket->id);
+
+        session()->flash('success', 'Ticket is opnieuw in de queue geplaatst.');
+    }
+
+    public function render(AdminTicketService $service)
+    {
+        $ticket = $service->findWithTimeline($this->ticketId);
+        abort_if($ticket === null, 404);
+
+        return view('livewire.admin.ticket-show', [
+            'ticket' => $ticket,
+        ]);
+    }
+}