Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

app/DTOs/ClassificationResultDTO.php

@@ -8,6 +8,7 @@ class ClassificationResultDTO
         public readonly ?int $articleId,
         public readonly float $confidence,
         public readonly string $explanation,
+        public readonly ?array $toolCall = null,
         public readonly array $rawResponse = []
     ) {}
 
@@ -17,7 +18,8 @@ class ClassificationResultDTO
             'article_id' => $this->articleId,
             'confidence' => $this->confidence,
             'explanation' => $this->explanation,
+            'tool_call' => $this->toolCall,
             'raw_response' => $this->rawResponse,
         ];
     }
-}
+}