Add admin views for quick replies, settings, and ticket details

- Created `quick-replies.blade.php` for managing quick replies.
- Added `settings.blade.php` for admin settings management.
- Implemented `ticket-show.blade.php` to display ticket details.
- Introduced `timeline-card.blade.php` component for displaying timeline information.

Enhance quick reply management functionality

- Developed `quick-reply-manager.blade.php` for creating and editing quick replies.
- Integrated Livewire for dynamic interaction and validation.

Implement settings page for AI configuration

- Created `settings-page.blade.php` for managing AI settings, including prompts and provider instances.
- Added functionality for managing models and embeddings.

Add ticket show functionality with real-time updates

- Implemented ticket details view with processing status and tool call logs.
- Added support for displaying article suggestions and error messages.

Create unit tests for AI classifier and domain info tool

- Added `AIClassifierServiceTest.php` to validate AI classifier functionality.
- Implemented `DomainInfoToolTest.php` for domain parameter validation.
- Created `OxxaClientTest.php` to test API interactions and password hashing.

.env.example

@@ -37,6 +37,9 @@ BROADCAST_CONNECTION=log
 FILESYSTEM_DISK=local
 QUEUE_CONNECTION=database
 
+OXXA_API_ENDPOINT=
+OXXA_TIMEOUT=60
+
 CACHE_STORE=database
 # CACHE_PREFIX=
 
@@ -63,3 +66,12 @@ AWS_BUCKET=
 AWS_USE_PATH_STYLE_ENDPOINT=false
 
 VITE_APP_NAME="${APP_NAME}"
+
+
+LLM_PROVIDER=ollama
+LLM_BASE_URL=http://localhost:11434
+LLM_EMBEDDING_MODEL=nomic-embed-text
+LLM_CHAT_MODEL=llama3
+LLM_TIMEOUT=300
+
+