Add unit and feature tests for ticket processing and article management

- Implement Fake repositories and services for testing purposes.
- Create tests for Article API including creation, validation, and listing.
- Develop ProcessTicketJobFlowTest to validate ticket processing logic.
- Add QuickReplyAdminTest for creating and updating quick replies.
- Implement TicketAndArticleModelTest to ensure proper cascading deletes and credential encryption.
- Create TicketIngestionTest for ticket creation and job dispatching.
- Add TicketShowPageTest to verify rendering of quick replies and tool calls.
- Implement unit tests for ClassifierPromptBuilder, EmbeddingService, LlmJsonDecoder, QuickReplyResolver, SupportReplyService, TicketResultPayloadBuilder, TicketToolCallService, and ToolCallRequestValidator.

tests/Feature/QuickReplyAdminTest.php

@@ -0,0 +1,36 @@
+<?php
+
+namespace Tests\Feature;
+
+use App\Livewire\Admin\QuickReplyManager;
+use App\Models\QuickReply;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Livewire\Livewire;
+use Tests\TestCase;
+
+class QuickReplyAdminTest extends TestCase
+{
+    use RefreshDatabase;
+
+    public function test_it_can_create_and_update_quick_reply(): void
+    {
+        Livewire::test(QuickReplyManager::class)
+            ->set('title', 'DNS Basis')
+            ->set('content', 'Gebruik deze stappen')
+            ->set('isActive', true)
+            ->call('save');
+
+        $reply = QuickReply::query()->first();
+        $this->assertNotNull($reply);
+
+        Livewire::test(QuickReplyManager::class)
+            ->set("editRows.{$reply->id}.title", 'DNS Geupdated')
+            ->set("editRows.{$reply->id}.content", 'Nieuwe content')
+            ->set("editRows.{$reply->id}.is_active", false)
+            ->call('updateQuickReply', $reply->id);
+
+        $reply->refresh();
+        $this->assertSame('DNS Geupdated', $reply->title);
+        $this->assertFalse($reply->is_active);
+    }
+}