Add unit and feature tests for ticket processing and article management
- Implement Fake repositories and services for testing purposes. - Create tests for Article API including creation, validation, and listing. - Develop ProcessTicketJobFlowTest to validate ticket processing logic. - Add QuickReplyAdminTest for creating and updating quick replies. - Implement TicketAndArticleModelTest to ensure proper cascading deletes and credential encryption. - Create TicketIngestionTest for ticket creation and job dispatching. - Add TicketShowPageTest to verify rendering of quick replies and tool calls. - Implement unit tests for ClassifierPromptBuilder, EmbeddingService, LlmJsonDecoder, QuickReplyResolver, SupportReplyService, TicketResultPayloadBuilder, TicketToolCallService, and ToolCallRequestValidator.
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