Add unit and feature tests for ticket processing and article management

- Implement Fake repositories and services for testing purposes.
- Create tests for Article API including creation, validation, and listing.
- Develop ProcessTicketJobFlowTest to validate ticket processing logic.
- Add QuickReplyAdminTest for creating and updating quick replies.
- Implement TicketAndArticleModelTest to ensure proper cascading deletes and credential encryption.
- Create TicketIngestionTest for ticket creation and job dispatching.
- Add TicketShowPageTest to verify rendering of quick replies and tool calls.
- Implement unit tests for ClassifierPromptBuilder, EmbeddingService, LlmJsonDecoder, QuickReplyResolver, SupportReplyService, TicketResultPayloadBuilder, TicketToolCallService, and ToolCallRequestValidator.

resources/views/components/admin/timeline-card.blade.php

@@ -13,11 +13,11 @@
         <div class="flex items-start justify-between gap-3">
             <div>
                 <div class="font-medium">{{ $title }}</div>
-                @if($description)
+                @if ($description)
                     <p class="mt-1 text-sm text-slate-600">{{ $description }}</p>
                 @endif
             </div>
-            @if($badge)
+            @if ($badge)
                 <span class="shrink-0 rounded bg-slate-100 px-2 py-1 text-xs text-slate-600">{{ $badge }}</span>
             @endif
         </div>