Add unit and feature tests for ticket processing and article management

- Implement Fake repositories and services for testing purposes.
- Create tests for Article API including creation, validation, and listing.
- Develop ProcessTicketJobFlowTest to validate ticket processing logic.
- Add QuickReplyAdminTest for creating and updating quick replies.
- Implement TicketAndArticleModelTest to ensure proper cascading deletes and credential encryption.
- Create TicketIngestionTest for ticket creation and job dispatching.
- Add TicketShowPageTest to verify rendering of quick replies and tool calls.
- Implement unit tests for ClassifierPromptBuilder, EmbeddingService, LlmJsonDecoder, QuickReplyResolver, SupportReplyService, TicketResultPayloadBuilder, TicketToolCallService, and ToolCallRequestValidator.

package.json

@@ -4,10 +4,12 @@
     "type": "module",
     "scripts": {
         "build": "vite build",
-        "dev": "vite"
+        "dev": "vite",
+        "format:blade": "blade-formatter --write \"resources/**/*.blade.php\""
     },
     "devDependencies": {
         "@tailwindcss/vite": "^4.0.0",
+        "blade-formatter": "^1.44.4",
         "concurrently": "^9.0.1",
         "laravel-vite-plugin": "^3.0.0",
         "tailwindcss": "^4.0.0",