Build Laravel 13 ticket assistant with Docker, Livewire admin, and helpdesk scraper command

database/migrations/2026_04_29_000000_enable_pgvector_extension.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Support\Facades\DB;
+
+return new class extends Migration {
+    public function up(): void
+    {
+        DB::statement('CREATE EXTENSION IF NOT EXISTS vector');
+    }
+
+    public function down(): void
+    {
+        DB::statement('DROP EXTENSION IF EXISTS vector');
+    }
+};

database/migrations/2026_04_29_000100_create_articles_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration {
+    public function up(): void
+    {
+        Schema::create('articles', function (Blueprint $table) {
+            $table->id();
+            $table->string('title');
+            $table->text('content');
+            $table->timestamps();
+        });
+
+        $dimension = (int) config('services.embedding.dimension', 768);
+        DB::statement("ALTER TABLE articles ADD COLUMN embedding vector({$dimension})");
+        DB::statement('CREATE INDEX articles_embedding_cosine_idx ON articles USING ivfflat (embedding vector_cosine_ops)');
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('articles');
+    }
+};

database/migrations/2026_04_29_000200_create_tickets_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration {
+    public function up(): void
+    {
+        Schema::create('tickets', function (Blueprint $table) {
+            $table->id();
+            $table->text('message');
+            $table->timestamps();
+        });
+
+        $dimension = (int) config('services.embedding.dimension', 768);
+        DB::statement("ALTER TABLE tickets ADD COLUMN embedding vector({$dimension})");
+        DB::statement('CREATE INDEX tickets_embedding_cosine_idx ON tickets USING ivfflat (embedding vector_cosine_ops)');
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('tickets');
+    }
+};

database/migrations/2026_04_29_000300_create_embedding_cache_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration {
+    public function up(): void
+    {
+        Schema::create('embedding_cache', function (Blueprint $table) {
+            $table->id();
+            $table->string('text_hash', 64)->unique();
+            $table->longText('text');
+            $table->json('embedding');
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('embedding_cache');
+    }
+};

database/migrations/2026_04_29_000400_create_ai_decisions_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration {
+    public function up(): void
+    {
+        Schema::create('ai_decisions', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('ticket_id')->constrained()->cascadeOnDelete();
+            $table->foreignId('article_id')->nullable()->constrained()->nullOnDelete();
+            $table->float('confidence')->default(0);
+            $table->text('explanation')->nullable();
+            $table->json('raw_response')->nullable();
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('ai_decisions');
+    }
+};

database/migrations/2026_04_29_000500_create_feedback_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration {
+    public function up(): void
+    {
+        Schema::create('feedback', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('ticket_id')->constrained()->cascadeOnDelete();
+            $table->foreignId('article_id')->nullable()->constrained()->nullOnDelete();
+            $table->boolean('is_correct');
+            $table->text('notes')->nullable();
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('feedback');
+    }
+};