Build Laravel 13 ticket assistant with Docker, Livewire admin, and helpdesk scraper command

app/Models/Ticket.php

@@ -0,0 +1,26 @@
+<?php
+
+namespace App\Models;
+
+use App\Casts\VectorCast;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class Ticket extends Model
+{
+    protected $fillable = ['message', 'embedding'];
+
+    protected $casts = [
+        'embedding' => VectorCast::class,
+    ];
+
+    public function decisions(): HasMany
+    {
+        return $this->hasMany(AIDecision::class);
+    }
+
+    public function feedback(): HasMany
+    {
+        return $this->hasMany(Feedback::class);
+    }
+}