Build Laravel 13 ticket assistant with Docker, Livewire admin, and helpdesk scraper command

app/Models/AIDecision.php

@@ -0,0 +1,27 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class AIDecision extends Model
+{
+    protected $table = 'ai_decisions';
+
+    protected $fillable = ['ticket_id', 'article_id', 'confidence', 'explanation', 'raw_response'];
+
+    protected $casts = [
+        'raw_response' => 'array',
+    ];
+
+    public function ticket(): BelongsTo
+    {
+        return $this->belongsTo(Ticket::class);
+    }
+
+    public function article(): BelongsTo
+    {
+        return $this->belongsTo(Article::class);
+    }
+}